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RESTORE DOCUMENTATION

FILE RESTORE

Step 1. Open the “Backup Storage” tab.

Step 2. Here you’ll see the list of files and computers applied to your account. It may be several computers using the same user account.

Step 3. When all the required files are located, just right-click on any of them and click Restore .

Step 4. At the “Plan name” step specify whether you want to save this configuration as a separate restore plan or to use it once. Give your plan a name if you want to save it and click “Next” button.

Step 5. At the “Restore Type” step choose version of the files you want to restore. Available options are:

  • Latest Version. Choosing this option will automatically restore the latest version of selected files.
  • Point in time. You can specify a date and time of the files’ version to restore. If there is no version of such date and time, the restore will not run.
  • While selecting the requisite restore date of your files, you can now specify the modification and backup period. The modification period indicates that only files that were modified within that period will be restored. Similarly, specifying the backup period will ensure that only files that were backed up throughout that period will be restored.
  • Manually. Make manual selection of files’ versions you would like to restore.

Choose the preferred option and click “Next” button.

Step 6. At the “Destination” step specify local folder on your computer where the restored files will be saved. There are couple options available:

  • Restore to original location. If you choose this option your files will be restored to the location where they were originally kept.
  • Restore to specific location. This option allows you to specify a local folder on your computer in which the restored files will be saved. You can also set up this location as a default destination for future restores. Also there’s an option to overwrite existing files in the local storage.

When you’re finished with a restore destination configuration, click “Next” button to proceed.

Step 7. At the “Encryption Options” step enter a password to decrypt selected files, if they are encrypted.

Step 8. Review restore settings on the “Summary” screen and and click “Next”.

Step 9. Click Finish to start the restoration process.

If you’ve done everything correctly, the restoration will begin. You can watch the restoration progress as shown on the screenshot below.

Restore from the “Backup Plans” tab

You can restore from “Backup Plans” tab only if you got previously configured backup plan their.

Step 1. Click on the “Backup Plans” tab. Select the plan for which you want to run a restore process. Expand the selected plan to view its properties.

Step 2. Click on the “Restore Files” link to launch “Restore Wizard”.

Step 3. The Restore Wizard will appear. The following steps are identical to those from Step 5.

IMAGE RESTORE

Step 1. Run the backup client.

Step 2. Click on the Restore button.

Step 3. Select a cloud storage to restore your system image file from.

Step 4. Choose whether you want to run this restore plan just once or to save the plan so you can use it further.

Step 5. Select Restore Image Based Backup option.

Step 6. Select the restore type: whether you want to restore the latest version of the files or restore them to a particular point in time.

Step 7. Choose, whether to restore your image based backup as a physical disk or as a virtual disk.

Note: In this article, we select “Restore as physical disc” option to perform the physical to physical restore (P2P Restore). If you want to perform the physical to virtual restore (P2V Restore), please refer to the following article: How to Perform Physical to Virtual Restore with Managed Backup.

Step 8. Select the partitions you want to restore.

Step 9. Select the destination for restore: the particular physical disk you would like to restore your image based backup to.

Step 10. On the Decryption screen, enter the password you’ve specified in the Backup Wizard (Step 7).

Step 11. Specify notification options.

Step 12. See the Summary screen and finish the Restore Wizard. To run a restore plan immediately on the end of the backup plan setup, check Run backup now box.

Resize Disk Option

You can also resize selected partitions and restore to several virtual disks.

Restore as a virtual disk

On the Step 7 of the restore guide select Restore as a virtual disk.

Select Reorganize partitions using advanced dialog.

 

The window will open allowing you to configure virtual partitions.

 

Restore as a physical disk

Select Restore as a physical disk.

 

Click on the target size amount of the needed disk.

 

The window will open allowing you to specify custom partition size.

 

How to Restore Image Based Backup on Another Computer

In some cases, you may need to perform the restore of your system on another computer. To restore your image based backup on another computer just follow the instruction below prior to running the Restore Wizard:

Step 1. Download and install another copy of Managed Backup client on a new computer.

Step 2. Register exactly the same cloud storage account that used before.

Step 3. Select the same storage bucket as before.

Step 4. Click on the Advanced settings link to specify the backup prefix.

Step 5. From the “Backup prefix” drop-down menu, select the same prefix that you used in you previous computer so that Managed Backup client can find the data in the specified storage bucket.

Step 6. The next step is to synchronize the repository in order to retrieve the metadata of all the files associated with the backed up system.

Note: The repository sync will start automatically for all cloud storages except cold storages like Amazon Glacier. Once sync completed, you will be able to see your backups on the Backup Storage tab. If it is not there by some reason, run the repository sync manually:

To synchronize the repository, select Options from the drop-down menu located in the top-right corner of the screen.

Step 7. In the Options dialog, navigate on Repository tab and click Synchronize Repository button.

Step 8. In the Synchronize Repository dialog, select the desired storage account from the Account drop-down list and click Synchronize Now button.

After all the steps required for repository synchronization are done, just go ahead and run the Managed Backup Restore Wizard to recover your system from an image based backup.

RESTORE MS SQL DATABASE

1. Run Managed Backup client.

2. Click the “Restore” icon.

3. Use the Restore Wizard to select a cloud storage where to restore from.

4. On the “Plan Name” screen, select whether to run the restore just once or to save a created restore plan for the further runs. Click “Next”.

5. Select one of the options:

– “Restore MS SQL Server Database” (restores MS SQL Server database to selected SQL Server)

– “Restore MS SQL Server backup files” (just downloads database backup files)

Click “Next”.

6. Select one of the version options for the data to be restored:

Latest version

Point in time

Click “Next”.

7. For Restore MS SQL Server Database: select SQL Server Instance from the drop-down list and choose the type of Authentication.

For SQL Server Authentication:

Specify your Login and Password.

Click “Next”.

8. Select the databases to be restored. Click “Next”.

9. For “Restore MS SQL Server Database” only:

You may take one or two actions:

– You can change original database name to restore it under another name,

– You can overwrite existing database using “Overwrite the existing database” option.

Click “Next”.

10. For “Restore MS SQL Server Database” only:

Select Data file folder and Log file folder. Specify a File name template.

11. For “Restore MS SQL Server backup files” only:

Specify a destination folder and a backup file template. Click “Next”.

12. For the data encrypted on the client side:

Select the “Decrypt encrypted files with the following password” option. Enter your password and re-enter in to confirm. Click “Next”.

13. For the data backed up to Amazon Glacier:

Specify Smart Restore options.

14. Specify the notifications options. Click “Next”.

15. Review the summary. After you are sure that the selected options suits you, click “Next”.

16. Click “Finish” to complete MS SQL restore plan creation.

Once you have created the MS SQL restore plan, you can run it immediately or whenever you want.

RESTORE MS EXCHANGE

It takes two steps to restore MS Exchange: download Exchange database and log files from the cloud storage and replace current Exchange files with the restored files. Let’s look at entire restoring process step by step.

Step 1. Launch Backup Monkey client and log in with email and password of the user account you want to restore files from.

Step 2. Click on the “Restore” icon.

Step 3.Select an account and database(-s) to restore.

Step 4.Select a location to restore Exchange files and perform a restore with desirable settings.

NOTE: You can’t restore to original location within the wizard, you will need to dismount your current database (if any) and replace Exchange files with restored files.

Step 5.Specify other options to restore (encryption, notification etc.) if necessary.

Step 6.Run the restore plan…

Step 7.Restore complete. The next step is going to be outside Backup Monkey. Launch the Exchange Management Console.

Step 8.Using Exchange Management Console dismount the database(-s) you would like to restore.

Step 9.Locate the log files (see Log Folder Path) and the .edb database file (see Database File Path).

Step 10.Move them to another location (or delete if you no longer need them).

Step 11.Open the folder with the files you have restored and copy these files to the original folders (“Database File Path” for .edb file and “Log Folder Path” for the logs).

Step 12.Mount the Exchange database.

ITEM-LEVEL EXCHANGE RESTORE

Run Backup Monkey and under Backup Storage locate your database. Right-click on it and click Item Lever restore .

A pop-up window will appear and ask you if you wish to apply logs. Roughly speaking, it would add information from the logs to the database and subsequently remove unnecessary logs.

A newly appeared window is the Microsoft Exchange item-level restore assistant. On the left you can see a file structure of your mailboxes, emails, calendar events, contacts, etc. Select the files you want to restore.

Right-click on them and click Restore .

Now enter your Microsoft Exchange credentials and click OK .

Done! Your files should be successfully restored by now.

BARE METAL RESTORE

Bare Metal Restore procedure has two general steps:

1. Restore backup file from the storage via Backup Monkey.

2. Restore via Windows Server Recovery tools.

System State Restore procedure doesn’t require the second step.

How to run Bare Metal or System State Restore Plan on Client’s Computer

Step 1. Run the Backup Monkey Restore Wizard.

Step 2. Choose whether you want to run this restore plan just once or to save the plan for futher using.

Step 3. Select “Bare Metal Restore” or “Restore System State” depending on the type of backup you have.

Step 4. Specify backup you want to restore.

Step 5. Specify a destination where to restore your data. You can restore to a specific location only, no original location for these types of backup. Then you will be able to copy or specify this backup file to recover a system.

Note: if destination is an external drive, you need to specify a root path to be able to continue bare metal or system state recovery on a new computer. This is because a recover from external drive requires WindowsImageBackup folder to be on the root.

Step 6. On the Decryption screen enter a password you’ve specified in the Backup Wizard (Step 6).

Step 7. See the Summary screen and finish the Restore Wizard. To run a restore plan immediately on the end of the backup plan setup, check “Run backup now” box.

How to Restore a Computer from Bare Metal

To initiate a Bare Metal Recovery on a computer with no operating system you have to restore (or write) your backup data to an external drive. Plug such drive to your Bare Metal computer and switch the computer on.

Step 1. Choose your language, time and currency preferences.

Step 2. Click on the “Repair your computer” link.

Step 3. Check the “Restore your computer using a system image that you created earlier” radio button.

Step 4. Check “Use the latest available system image” radio button.

Step 5. Click “Finish” to start recovery routines.

Step 6. When recovery is finished restart the computer.

Once the computer is restarted, you will find a computer in the same conditions like there were on the source computer on the moment of Bare Metal backup plan run.

FILE LEVEL RESTORE FROM IMAGE

1. Launch Backup Monkey, navigate on Backup Storage > Disk Image.

2. Right-click on the system image file and select File Level Restore option.

3. You will see the list of volumes that are included in the system image backup.

4. Expand the volumes and find the individual files you would like to restore from the system backup. Right-click on the files and hit Restore to.

Note: You can restore the entire folder with all the files inside it. Just right-click on that folder and hit Restore to.

5. Choose the location you want to restore the files to and click OK.

6. You will see the following notification message.

7. To review the restore plan, go to Restore Plans tab where you can manage all the restore plans you have created. The green progress bar indicates the current progress of the data restoring.

BOOTABLE USB DRIVE

1. Plug the USB device you want to use as bootable into your computer. Please, note that all information from this device will be permanently removed, so we strongly recommend you to backup all your data from the device in order to avoid losing any valuable data.2. Launch Managed Backup client and navigate on Make Bootable USB button on the toolbar.

3. In the dialog box, specify your USB device from the drop-down list and come up with a Master Password to protect your Recovery Disk. Then hit Create Disk button.

Note: You may also add your own drivers to the bootable USB flash. Just specify the path to the folder that contains the drivers in the Path to drivers field.

4. Once the process completes, you can go ahead and click Close button. You will have a new folder in your USB device called “Boot”.

That’s it! Now your bootable USB device is created! You can use it to recover your operating system in case of the system crash.

 

How to Create Bootable ISO File

1. Launch Managed Backup client and navigate on Make Bootable USB button on the toolbar.

2. In the dialog box, specify a full path for ISO file you want to create. Then hit Create Disk button.

Note: You may also add your own drivers to the bootable ISO file. Just specify the path to the folder that contains the drivers in the Path to drivers field.

3. Once the process completes, you can go ahead and click Close button.

Now you can use this ISO file to recover your system on another physical or virtual machine by mouting as an external drive.

 

How to Recover from Bootable USB or ISO File

1. Plug the bootable USB device or mount ISO file as a drive into your computer and restart it.2. You will see a welcome screen of the “Boot Menu” where you will be prompted to enter the Master Password that you specified when creating the bootable device (if you did not specify any password, just skip this step).

3. Click Bare Metal Recovery button.

4. This will start the Online Backup application.

5. When Online Backup is started, click Restore button on the toolbar to run the Restore Wizard.

Follow the Restore Wizard steps to initiate the recovery process. Just give it some time to complete and enjoy your operating system being up and running!

Note: You may want to take advantage of the management tools in order to perform some specific actions like getting logs or modifying the registry. To find the management tools, just click on System Tools button.

You’ll get to the “Tools” screen where you will see three available options: “Command Prompt”, “Registry Editor” and “Save Logs”.

PHYSICAL TO VM RESTORE

Step 1. Run Backup Monkey.

Step 2. Click on the Restore button.

Step 3. Select a cloud storage to restore your system image file from.

Step 4. Choose whether you want to run this restore plan just once or to save the plan so you can use it further.

Step 5. Select Restore Image Based Backup option.

Step 6. Select Restore as virtual disk option and choose the desired virtual file format from the drop-down list.

Step 7. Select the partitions you want to restore.

Step 8. Specify a local folder to restore the selected partitions to and specify a name for the virtual disk file.

Step 9. On the Decryption screen, enter the password you’ve specified in the Backup Wizard (Step 7).

Step 10. Specify notification options.

Step 11. See the Summary screen and finish the Restore Wizard. To run a restore plan immediately on the end of the backup plan setup, check “Run backup now” box.

The next step to do is to create a virtual machine using Hyper-V Manager or VMware Workstation tools. When creating the new virtual machine, just add a hard drive you have made with Managed Backup tool to this machine.

If you are going to restore your image based backup to Hyper-V virtual machine, then during the creation of this machine in the Virtual Machine Wizard you should specify Generation-2 option. However, please be advised that it is required only if you made your image based backup in the machine that is running on SCSI controller and use EFI for the system boot. On the machines, that boot through BIOS and run on IDE or SATA controllers, it is better to specify Generation 1 option with IDE controller.

If you are restoring your image based backup on VirtualBox and VMware then it’s better the same controller as you had in the source machine.

VMWARE VIRTUAL MACHINE RESTORE

Step 1. Open the Restore Wizard and select storage you want to restore the virtual machines from.

Step 2. Name your restore plan if you want to use it periodically to restore the virtual machines.

Step 3. On the “Type of Data” screen select “Restore VMWare Virtual Machine“.

Step 4. Choose the “Restore Type” to restore from specified time.

Step 5. Select “VMware Host Server” you want to restore to, specify login and password for access. It can be vCenter or ESXi Host and you can use IP address or machine/host name. If the target which you chose is vCenter then a list of hosts from the server will be requested, and the host can be selected from the list.

Step 6. Choose the “Restore Source” to restore selected virtual machines from the list.

Step 7. On the “Restore Virtual Machine as” screen specify names for each virtual machines. You also have the option to replace existing virtual machines with the restored machines by selecting the “Overwrite existing” check box.

Step 8. Specify “Restore Options” for virtual machine(s): datastore and behavior for powered on virtual mashines.

Step 9. The “Encryption Options” screen allows you to enter a password if one is needed to decrypt the selected files.

Step 10. Specify the Schedule. Here you can set up a custom schedule for restore plan.

Step 11. Set up notifications.

Step 12. Review a Summary and finish the Restore Wizard.

Performing item-level restore

MBS desktop agent 5.6 enables you to perform file-level restore for VMWare virtual machines simply by right-clicking on any of those machines in the Backup Storage tab and then clicking File Level Restore.

Shortly after the file manager will appear, whereupon you can select the required files and restore them to the specified location.

HYPER-V VIRTUAL MACHINE RESTORE

Step 1. Open the Restore Wizard and select storage you want to restore the virtual machines from.

Step 2. Name your restore plan if you want to use it periodically to restore the virtual machines.

Step 3. Choose the “Restore Hyper-V Virtual Machine” on the Type of Data step.

Step 4. Choose the “Restore Type” to restore from specified time.

Step 5. Choose the “Restore Source” to restore selected virtual machines from the list.

Step 6. Choose the “Destination” where to restore backup files.

Note: original location is not available for Hyper-V restore.

Step 7. The “Encryption Options” screen allows you to enter a password if one is needed to decrypt the selected files.

Step 8. Specify the Schedule. Here you can set up a custom schedule for restore plan.

Step 9. Set up notifications.

Step 10. Review a Summary and finish the Restore Wizard.

Add virtual machine to Hyper-V host

Step 1. Open Hyper-V Manager

Step 2. Right-click on your Hyper-V host being listed in the left panel and select New | Virtual Machine

Step 3. In New Virtual Machine Wizard specify virtual hard disk that you restored using Use an existing virtual hard disk on Connect Virtual Hard Disk step.

Performing item-level restore

MBS desktop agent 5.6 enables you to perform file-level restore for Hyper-V virtual machines simply by right-clicking on any of those machines in the Backup Storage tab and then clicking File Level Restore.

Shortly after the file manager will appear, whereupon you can select the required files and restore them to the specified location.

RESTORE COSTS

Each licence is entitled to 1 GB of data restores per month.

Beyond this data retrieval costs are £0.10 per GB